Advanced › Communication
Advanced 💬 Communication
Leadership communication
Give direction, feedback and appreciation clearly and kindly.
1Learn
Goal: Give direction, feedback and appreciation clearly and kindly.
Direction: I need… by… / Feedback: What worked… what I’d change… / Appreciation: I noticed… thank you.
2Key phrases
Here’s what I need from you by Friday.
What worked well was… One thing I’d change is…Feedback
I noticed you stayed late to fix that — thank you.
Let’s figure this out together.
What do you need from me?
I trust your judgement on this.
3Practice quiz
Question 1 of 4Multiple choice
Good feedback structure:
4Speaking challenge
Speaking challenge
Give feedback to an imaginary team member for 1 minute: one strength, one change, one thank-you.
1:00
Say it out loud. Nobody is listening — that’s the point. Mistakes are allowed.
