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Advanced 💬 Communication

Leadership communication

Give direction, feedback and appreciation clearly and kindly.

1Learn

Goal: Give direction, feedback and appreciation clearly and kindly.

Direction: I need… by… / Feedback: What worked… what I’d change… / Appreciation: I noticed… thank you.

2Key phrases

Here’s what I need from you by Friday.
What worked well was… One thing I’d change is…Feedback
I noticed you stayed late to fix that — thank you.
Let’s figure this out together.
What do you need from me?
I trust your judgement on this.

3Practice quiz

Question 1 of 4Multiple choice
Good feedback structure:

4Speaking challenge

Speaking challenge

Give feedback to an imaginary team member for 1 minute: one strength, one change, one thank-you.

1:00

Say it out loud. Nobody is listening — that’s the point. Mistakes are allowed.

Finish this lesson

Do the practice quiz above, then mark it complete.

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