Advanced › Writing
Advanced ✍️ Writing
A professional email
Write a formal email that handles bad news or a delay.
1Learn
Goal: Write a formal email that handles bad news or a delay.
State the point early, give a reason briefly, offer a solution, close with next steps. Softeners: I’m afraid…, Unfortunately…, Would it be possible…
2Template
Subject: ___ Dear ___, Thank you for ___. I’m afraid ___. The reason is ___. To resolve this, I propose ___. Would ___ work for you? Kind regards, ___
3Model answer
Subject: Revised delivery date – Order 4471
Dear Mr Thomas,
Thank you for your order. I’m afraid we won’t be able to deliver by 12 May as planned.
The reason is a delay in raw materials from our supplier.
To resolve this, I propose delivery on 19 May with a 10% discount.
Would that work for you?
Kind regards,
Priya Menon
4Your task
Write an email delaying a deadline to a client or professor.
0 words · saved5Check your writing
Tick every box honestly, then complete the lesson.