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Advanced 💬 Communication
Professional conversations
Handle updates, requests and difficult news with a professional tone.
1Learn
Goal: Handle updates, requests and difficult news with a professional tone.
Softeners and clarity: Just a quick update… / Would it be possible to…? / I’m afraid… / Going forward…
2Key phrases
Just a quick update on the project.
Would it be possible to extend the deadline?
I’m afraid we won’t be able to make Friday.Bad news, softened
Going forward, let’s…
Could you keep me in the loop?
Thanks for flagging that.
3Practice quiz
Question 1 of 4Multiple choice
Professional way to give bad news:
4Speaking challenge
Speaking challenge
Give a 1-minute project update to a client: progress, one delay, next steps.
1:00
Say it out loud. Nobody is listening — that’s the point. Mistakes are allowed.
