Beginner › Communication
Beginner 💬 Communication
Telephone conversations
Answer, ask for someone, take a message and end a call.
1Learn
Goal: Answer, ask for someone, take a message and end a call.
Hello, this is… / Could I speak to…? / Can I take a message? / I’ll call you back.
2Key phrases
Hello, this is Priya.
Could I speak to Mr Thomas, please?
He’s not available. Can I take a message?
Could you ask him to call me back?
Sorry, the line is bad. Could you repeat that?
Thanks for calling. Bye!
3Sample conversation
A
Hello, Marvel Tech, Priya speaking.
B
Hi, this is Rahul. Is Thomas there?
A
He’s in a meeting. Can I take a message?
B
Please ask him to call me back.
4Practice quiz
Question 1 of 4Multiple choice
On the phone, introduce yourself with:
5Speaking challenge
Speaking challenge
Roleplay a phone call: you call a clinic to book an appointment. Both voices.
1:00
Say it out loud. Nobody is listening — that’s the point. Mistakes are allowed.